oDoc, a large digital health company, having successfully partnered with Vidal Health, one of the world›s largest Third Party Administrators, is leading the way in revolutionising the Sri Lankan Health Insurance industry through innovative solutions to digitise the processing of claims and improving the policyholder journey. The oDoc TPA solution was launched at the Cinnamon Grand Hotel recently.
“The healthcare system is incentivised to over-prescribe medicines, investigations and procedures. This is something we want to fundamentally change. At oDoc, we put healthcare on the same side as insurance. We believe that providing world-class TPA services will enable insurance companies to reduce overheads, obtain negotiated rates with hospitals, and reduce fraud. All while gaining the ability to focus on their core operations,” said CEO of oDoc, Heshan Fernando.
“oDoc TPA benefits us by helping optimize our processes and benefits our policyholders by offering them a quick, hassle-free experience. We are delighted to be the First Sri Lankan Insurance company to partner with oDoc on the TPA front and we are eager to work with them on more ground-breaking future initiatives,» said Chief Executive Officer of Arpico Insurance, Kelum Senanayake.
The solution powered by Vidal Health will provide multiple benefits to Insurance companies, including total visibility on policyholder claim requests supported by a fully automated rule-based system for claims adjudication.
“We are extremely happy to partner with oDoc and its innovative team. We are excited to extend our expertise to the Sri Lankan insurance industry and looking forward to the journey ahead,” said Chairman and Managing Director of Vidal Healthcare Services, Girish Rao.