Hutch, has unveiled the newest version of the Hutch self Ccare app to offer Hutch subscribers an enhanced digital experience. With a host of services, users no longer need to worry of manually topping up as the app comes with a built-in top up/recharge facility. The app relieves the users from remembering the USSD activation codes and transforms USSD and SMS activations by implanting the full service list within the app so that the user can seamlessly activate any service .
The app users become empowered with the novel “My Plan” feature–they can customize their own dataplans, and bring in their own voice and SMS add-ons of their choice. More importantly, the app does not levy any usage data fees and enables users to find their balance in real-time just by opening the app at any time of the day. AGM, Data, VAS and Digital, Hutchison Telecommunications Lanka (Pvt.) Ltd, Yarthav Mathiaparanam said, “Being a trilingual app, the Hutch Self Care is designed to serve and assist all Hutch subscribers: prepaid and postpaid. Customer convenience was the key factor taken into consideration when weupgraded this app and new improvements further enhances it.
As the name suggests, the Hutch SelfCare app, provides customers with more control over Hutch services while keeping up with transparencyand simplicity. We invite all Hutch subscribers to download the app and enjoy the new digital experience.” Downloadable on Google Play store, Apple App Store and Huawei AppGallery, the app facilitates customers’ instant access to services straight from their palms.