All Bank of Ceylon (BOC) branches including the Head office have taken precautions by providing hand gloves and face masks to security officers at the front line of the servicing area. Hand sanitisers and sinks with soap are kept at all main entrances.
The bank requests all customers to make use of this facility to ensure the safety of self and every other person. It is also requested to be conscious about using elevators where passengers tend to get crowded too often.
The Bank’s mobile banking methods such as BApp and SmartPay mobile applications seamlessly replace cash usage, enabling bank customers to carry out payments to merchants for the services they have obtained. Similarly, mobile apps such as SmartPassbook enable customers to keep track of their account balances and transactions. Therefore it may not be necessary for customers to visit a branch for fund transfers, cash deposits or withdrawals, utility bill payments, and similar transactions.
SmartPay app can be downloaded and self-activated by customers followed by a simple registration process. Through the same app, customers who wish to enroll as merchants under this system and activate it by visiting the nearest BOC branch. With BOC SmartPay, customers can enjoy the convenience of cardless and cashless payments for their day to day necessities. SmartPay will facilitate merchants ranging from small to larger scale business ventures to accept transactions and enhance their sales turnover and business growth. The usage of QR code will eliminate high investment and maintenance cost associated with a Point-of-Sale device.