Due to the increasingly hectic schedules customers face on a daily basis, Abans Service has always emphasised on introducing unique facilities which offer greater convenience and ease. This was the motivation behind Abans Service’s decision to formally launch an all new quick service hub at their flagship service centre in Wellawatte.
Perfect for time-strapped customers, the quick service division aims to deliver high-quality after-sales services in the shortest period possible. How the process works is that the client must first bring his/her poorly functioning unit to the service centre for repairs. Once there, the consumer will be presented with the opportunity to get their unit fixed at the quick service hub. The product will then be serviced by a proficient technician in 30 minutes or less, while customers can relax, enjoy a hot cup of coffee or tea, and watch their appliances undergo repairs on the spot. If they cannot easily reach the service centre, clients can handover products to their nearest Abans showroom.
With an island wide network of 16 regional service centres and over 50 authorised service agents, Abans Service allows customers across the country to readily access its quick and effective services with the sole use of genuine spare parts.
Each centre provides after-sales services for the brands presently offered at Abans by technicians who have received foreign qualifications that specially focus on the repair of appliances and electronics.
As epitomised by its mission, “Always There to Serve You Better,” Abans Service predominantly focuses on tailoring its facilities to suit Abans customers’ needs, and ensure that they receive the ultimate hassle-free experience.