SDB bank continued its relationship with Fiserv, Inc. a provider of payments and financial services technology solutions, becoming the first local bank to upgrade to the latest Signature core banking platform from Fiserv.
This permits the bank to further its commitment to enhancing financial inclusion islandwide in the micro, small and medium enterprises (MSME) space, by creating a superior customer-first banking experience. With a reputation industry-wide for their distinct savings and wealth creation products plus parallel support initiatives, particularly within its significant MSME customer base, SDB bank’s expanded relationship with Fiserv allows for continued emphasis on the bank’s focus on affording more impactful, efficient, and convenient banking services to all its customer segments.
“As a bank with strong roots across Sri Lanka’s rural and urban communities, we are committed to driving technological innovation that empowers these communities,” said SDB bank CEO Thilak Piyadigama, adding “Digital transformation increasingly forms the core of our operations as it enables us to connect seamlessly with our customers.”’